Who we are

Our website address is: https://www.rentallng.com.

What personal data we collect and why we collect it

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms – Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics
Who we share your data with
How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Terms and conditions

Vendor

  • To use this service as a vendor ,you must register an account, provide  true and accurate information and accept terms of service  and condition.      
  • Items and services provided will be verified and approved for listing and published within 48 hours after upload.
  • Vendors are advised to upload high quality pictures for their products and services to enhance  visuals .
  • Businesses and experts registering on this platform are to submit business registration document or certification of expertise or evidence  of work done & experience.
  • Individual registering on this platform has to submit national (ID ) or drivers licence or international passport for identification and verification .
  • Equipment and item uploaded has to be in top-shape to serve the purpose of renting.
  • Poor service delivery by vendor will result to total refund of  service payment to customer.
  • Vendor will be taken off platform completely after three (3) defaults in quality service provision and complains by customers.
  • Vendor is to ensure  constant quality service delivery and  professionalism  through-out their stay on this platform to avoid delisting or legal penalty for in-appropriate activity.
  • Customers payment for services rendered will be held for a duration of 48 hours after service delivery to ensure quality service was delivered without any complains before disbursing to vendor.
  • Vendor is advised to put in place an insurance or store policies that:
  • Guide against damage, theft or lose of item especially items that cannot be monitored while renting
  • Ensure smooth transaction.
  • Vendor is to note that( RENTALLNG) will not be liable for any injury, lose or damage  of any item or services .
  • Vendor must call customer within 5 -10mins to confirm every request received and plan a prompt delivery or a pickup action.
  • Vendor is to note that (RENTALLNG) will verify items, and services provided for upload before approving for  listing to avoid sub-standard, poor service and un-qualified person or organization.
  • Vendor is to fill (delivery note) prior to delivery and should confirm customers signature after service delivery with a copy handed over or transferred to customer.
  • Vendor must ensure every customer that comes through the (RENTALLNG) platform, processes payment through it and our Commission on any transaction for alternative payment option must be remitted back to (RENTALLNG) bank account to avoid legal penalty and total removal from the platform.
  • Vendor is advised to abide and comply to the policies of ( RENTALLNG )to avoid delisting or legal consequences.

 

Please note…….that (RENTALLNG) will verify , carry out background checks and annual appraisal on   every vendor to prevent sub- standard , fraudulent individuals or organisations. As a result, vendor has to ensure quality control  and excellent  services.

Customer

  • To use this service ,customer is advised to read Vendor’s store policy and terms and conditions.
  • Usage of some services might be subjected to vendors policy .
  • Customer is to sign and keep a copy of the (delivery note) after service has been delivered and satisfied.
  • Customer complains will be looked at by our (Inspection team) to verify the genuineness of any complains.
  • Customer is to note that, complains are only valid within 48hrs after service delivery.
  • Customer is advised to make payment through (RENTALLNG) bank account to ensure quality control and confirmation of ,alternative payment options will be specified by (RENTALLNG)Admin-representative if necessary.
  • The customer is to note that (RENTALLNG) will not be liable for any loss caused by injury, damage, acts of God or out of policy transactions.

Cancellation and Termination

  • Cancellation is free 24hrs before service delivery .
  • Cancellation of service requested under 24hrs before service delivery will attract 30% charge of service fee.
  • Cancellation of request while consignment is already in transit will attract 40% charge of the service fee.
  • Please note that….. this is a general cancellation policy and policy might be subjected to the vendor store.

Shipping/transportation

  • Shipping/transportation of items or products will be agreed between vendor and customer before the consignment is shipped to a preferred location.
  • Shipping/transportation policy is subjected to vendor or courier service.

    Prices/ charges

  • Vendor determines the price for their items and services, we only charge (7%) for every transaction to keep business running.
  • Vendors are encouraged to add new deals (special prices) to boost sales.
  • There are no hiding charges.

Payment option

  • Bank transfer
  • Payment on delivery or at service Center
  • Card payment gateway

Pls, note…… Some services might require a percentage down payment before you can make a reservation.

Minors

  • Persons under the age of 18 are not eligible to use any of these services.

PLS NOTE……  This agreement may be updated at any-time and it will take effect as when posted.

 

 

 

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